PSK Technologies is a Telecommunication, Access Control, CCTV surveillance and information technology company. From a humble beginning in 1997 offering only a single brand of PABX equipment PSK has developed its product range to include several leading international telecommunications, Computers, peripherals and related consumables, networking, access control and CCTV brands. In addition to the supply of hardware PSK offers a comprehensive array of services relevant to the ongoing maintenance of all equipment supplied and installed.
Our aim is to supply a comprehensive product / service solution, a one-stop shop, to our clients with a view to minimising reliance on several service providers and the inevitable complications inherent in extended supply chains.
With access to a nationwide network of affiliated businesses, technicians and support staff we can offer service and support in all major cities country wide.
At PSK we view our customers as partners in business and key to the success of any partnership is a firmly grounded relationship built on trust, honesty and commitment in all business dealings. Successfully matching our product and / or service offering to the business / personal needs of our clients is as critical to our long-term success as the product / service solution supplied is to theirs. Commitment to this philosophy has helped us build the strong business relationships and reputation in the market place that we enjoy today.
We strive to make the development and implementation of your security, Information Technology and / or telecommunications solution as stress free as possible by offering a professional turnkey project management solution, keeping your direct involvement to a minimum thereby allowing you to keep focused on the day to day operations of your own business.
Bespoke or standard, in-house or on-site, we can provide expert training on all aspects pertaining to the use of our products. This includes General Operator training, executive training and basic staff training together with telephone etiquette training for the operator.
All problems of a technical nature are logged with our help desk upon which a reference number will be allocated to the particular call and will be given to the caller for tracking purposes. In addition to the reference number the caller will also be notified of a response time determined in accordance with the service and maintenance response matrix detailed below.